12 Comments
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Dr. Michael Meneghini's avatar

Finding the right fit often creates a healthier business than simply attracting more buyers.

Daniel Ionescu's avatar

Yep. I’ve seen cheap customers cost an astonishing amount of time. At some point “more buyers” starts feeling like a punishment.

Dennis Berry's avatar

It shapes perception, expectations, and the type of relationship you build with customers before the first conversation even starts.

Daniel Ionescu's avatar

Melissa’s point about bigger companies seeing $99 and thinking “tiny company” really stuck with me. Same product, completely different impression because of one number.

John Brewton's avatar

The number you pick keeps shaping the business long after launch.

Daniel Ionescu's avatar

The tricky part is how long the decision hangs around. You can change the price tomorrow, but the customers you pulled in with the old one are still very much here.

Mike Goitein's avatar

There's an art and craft to pricing that has nothing to do with logic and everything to do with perception of value.

Daniel Ionescu's avatar

And people form that view very very fast. Sometimes before they’ve read much beyond the number.

Joel Salinas's avatar

What kind of business is The Price creating? Such a great question.

Daniel Ionescu's avatar

You can change the price in five minutes. Undoing the kind of business it pulled you into takes a lot longer.

Cory Blumenfeld's avatar

I've seen this firsthand.

The cheapest clients aren't always the easiest clients. Sometimes they're the ones asking for the most, staying the shortest, and taking the most time from your team.

Price is a filter.

Use it like one.

Daniel Ionescu's avatar

I’ve had clients where the fee was tiny and the attention they needed definitely wasn’t. That’s usually when cheap stops feeling cheap.